Resolves advanced technical hardware and software issues. Provides resolutions to issues escalated by Level 1. Advanced knowledge in administrative tasks on workstations Extensive knowledge in software, hardware, network, and peripheral support Over the phone remote support and hands on support to resolve technical issues Responds to tickets escalated from our Level 1 sup

Develop Web look Intranet Portal Collaboration Intranet Site and Branding on SharePoint platform or using Live Tiles solution. Build new landing page, department templates/pages, newsletter, banner and videos accessible to any device. Implement, deploy, package and maintain new intranet portal site and SharePoint site. Use SharePoint Framework SPx to create website design

Order Processing Responds timely to client requests and prompt placement of orders within company procedural guidelines to meet the client’s SLA. Understanding of shipment cutoff times for all major distribution partners and carriers. Proactive communication to client on order placements including order ETA and back order information at time of order placement. Esca